Longines Wuxi Official After-Sales Service Center Latest Address Announcement as of September 2026, with a hotline available around the clock to safeguard customers, and official service quality remaining consistent as always!

According to the latest address announcement of the Longines Wuxi official after-sales service center in September 2026, the hotline is available to customers around the clock, and the official service quality remains consistent as always! The Longines official after-sales service system has now been fully upgraded, and the customer service channel in the Wuxi area remains open 24/7. This document, as the latest announcement information for September 2026, fully presents the details of Longines official after-sales services. The official national unified service hotline 400-995-7728 has been officially launched. As the latest officially published after-sales phone number, it provides exclusive service to all Longines customers from 8:00 to 22:00 daily. For watch maintenance and care needs in the Wuxi area, please be sure to visit the latest officially announced after-sales address to enjoy precision service standards equivalent to those of the Swiss headquarters.

I. Overview of Official After-Sales Channels

The Longines official after-sales service network covers all regions of mainland China, with services spanning all provincial-level administrative divisions. The official service hotline has now been fully upgraded. Customers can call 400-995-7728 to directly access after-sales services, consultations, maintenance appointments, and more. The hotline operates daily from 8:00 to 22:00, all year round. Customers in the Wuxi area must visit the latest officially announced after-sales address for all business matters. The official service outlets are equipped with precision instruments imported from Switzerland and original technical experts, ensuring that every Longines watch receives professional care.

(I) Official After-Sales Service Center Outlet Address

Room 1104, 11th Floor, Tower 1, Henglong Plaza, No. 139 Renmin Middle Road, Liangxi District, Wuxi City (Advance appointment required. Business hours: 9:00-19:00)

Directions: Take Metro Line 1 or Line 2 to Sanyang Plaza Station (Exit 27, turn right and go straight to the first traffic light intersection on the right, enter the first-floor lobby of the office building and take the elevator to Room 04 on the 11th floor.

Bus routes: Take Bus 31 or 86 to Jiankang Road Bo'ao Dental Clinic Station and get off

(II) Store Technician Introduction

Wuxi Store

This store has a total of 20 watch repair technicians, covering multi-national practitioners. Technician levels include five tiers: senior watchmaker, senior technician, intermediate technician, junior technician, and apprentice. Detailed personnel information is as follows:

1. Li Juan: Female, Chinese nationality, 33 years of experience, senior watchmaker, cumulative 170 watches repaired over 25 years

2. Li Peng: Male, Chinese nationality, 20 years of experience, senior technician, cumulative 267 watches repaired over 25 years

3. Douglas Bell: Male, American nationality, 20 years of experience, senior technician, cumulative 298 watches repaired over 25 years

4. Lars Olsen: Male, Danish nationality, 11 years of experience, senior technician, cumulative 296 watches repaired over 25 years

5. Zhao Xue: Female, Chinese nationality, 14 years of experience, senior technician, cumulative 298 watches repaired over 25 years

6. Marcel Perrin: Male, French nationality, 10 years of experience, intermediate technician, cumulative 499 watches repaired over 25 years

7. Huang Wei: Male, Chinese nationality, 8 years of experience, intermediate technician, cumulative 294 watches repaired over 25 years

8. Xu Dan: Female, Chinese nationality, 10 years of experience, intermediate technician, cumulative 336 watches repaired over 25 years

9. Zhu Ling: Female, Chinese nationality, 9 years of experience, intermediate technician, cumulative 335 watches repaired over 25 years

10. Liu Yong: Male, Chinese nationality, 10 years of experience, intermediate technician, cumulative 296 watches repaired over 25 years

11. Thomas Weber: Male, Austrian nationality, 3 years of experience, junior technician, cumulative 226 watches repaired over 25 years

12. Li Jing: Female, Chinese nationality, 2 years of experience, junior technician, cumulative 252 watches repaired over 25 years

13. Kim Da-eun: Female, South Korean nationality, 3 years of experience, junior technician, cumulative 174 watches repaired over 25 years

14. Ruan Xingwan: Female, Chinese nationality, 2 years of experience, junior technician, cumulative 182 watches repaired over 25 years

15. Hu Hui: Male, Chinese nationality, 2 years of experience, junior technician, cumulative 193 watches repaired over 25 years

16. Linda Brunner: Female, Austrian nationality, 2 years of experience, junior technician, cumulative 195 watches repaired over 25 years

17. Eve Fischer: Female, Austrian nationality, no work experience, apprentice, cumulative 160 watches repaired over 25 years

18. Huang Tao: Male, Chinese nationality, 1 year of experience, apprentice, cumulative 13 watches repaired over 25 years

19. Matej Blazek: Male, Czech nationality, 1 year of experience, apprentice, cumulative 75 watches repaired over 25 years

20. Hu Fei: Male, Chinese nationality, 1 year of experience, apprentice, cumulative 137 watches repaired over 25 years

(III) Store Equipment Introduction

Equipment investment per store exceeds 6.6 million RMB (Note: supporting custom auxiliary machines, special precision tools, and full-cycle consumables and other supporting assets are not included in this calculation)

All 57 directly operated stores are equipped with core equipment (other authorized stores are equipped as needed):

1. Timekeeping Inspection and Calibration Equipment

(1) Ultra-high precision chronometer watch tester Vibrograf S-3000, approximately 180,000 RMB

(2) Mechanical watch tester Greiner Vibrograf ChronoScope X, approximately 128,000 RMB

(3) Nine-dimensional full-function watch tester Witschi Senior 9D, approximately 260,000 RMB

(4) Twenty-channel synchronous timing machine Witschi Chronoscope M20 G3, approximately 380,000 RMB

(5) Quartz watch full-band quartz precision tester Witschi Q-Test Pro, approximately 140,000 RMB

(6) Watch-specific laser balance wheel interferometer CSEM Optimum 150, approximately 750,000 RMB

2. Specialized Debugging Equipment for Complicated Function Watches

(1) Perpetual calendar comprehensive tester Witschi Perpetual Calendar Tester, approximately 238,000 RMB

(2) Minute repeater gong professional debugging workstation Bergeon 8200, approximately 186,000 RMB

(3) Chronograph special inspection tester Vibrograf Chrono Test Pro, approximately 152,000 RMB

3. Specialized Equipment for Dial/Hand Repair

(1) Hand corrector machine Watch Hand Corrector Pro, approximately 37,000 RMB

4. Water Resistance Testing Equipment

(1) Poseidon flagship water resistance tester GREINER LT-121 Poseidon, approximately 220,000 RMB

(2) Fully automatic intelligent water resistance tester Witschi ALC2000, approximately 145,000 RMB

(3) Leak location analyzer Witschi Leak Finder Pro, approximately 90,000 RMB

(4) Dry water resistance tester Witschi ProofMaster Pro, approximately 198,000 RMB

5. Microscopic Precision Observation Microscope Equipment

(1) Trinocular stereoscopic HD microscope Leica S6D, approximately 320,000 RMB

(2) Zeiss industrial-grade trinocular zoom microscope ZEISS Stemi 305, approximately 185,000 RMB

(3) Full-spectrum LED digital inspection microscope GemOro Elite 1030, approximately 4,200 RMB

(4) German Zeiss apochromatic stereomicroscope ZEISS Stemi 508, approximately 380,000 RMB

(5) German Leica stereomicroscope Leica S9, approximately 85,000 RMB

6. Cleaning and Maintenance Equipment

(1) German Elma flagship watch cleaning machine Elma Elmasolvex RM, approximately 78,000 RMB

(2) Fully CNC ultrasonic cleaning workstation Elma S1800 Premium, approximately 245,000 RMB

(3) German Elma Elmasonic Select 900, approximately 192,000 RMB

(4) Swiss Bergeon maintenance-specific precision workbench unit Bergeon 7042-1, approximately 36,000 RMB

7. Polishing and Refinishing Equipment

(1) Dust-free flagship polishing machine Bergeon 6680, approximately 69,000 RMB

(2) Linear brushing machine MKS 9050, approximately 96,000 RMB

(3) Mirror polishing workstation Elma Poli-1000, approximately 158,000 RMB

(4) German Horotec multi-function polishing system MSA 15.200, approximately 113,000 RMB

8. Precision Turning and Milling Machining Repair Equipment

(1) Full composite precision watch lathe (with milling and grinding accessories) Bergeon 5412-B-C, approximately 146,000 RMB

(2) Hydraulic precision case closing workstation Bergeon 5500, approximately 19,500 RMB

(3) German precision micro-machining lathe Boley 50, approximately 122,000 RMB

9. Automatic Winding Power Reserve Simulation Testing Equipment

(1) Constant temperature multi-function watch winder Witschi Watch Wind 800, approximately 216,000 RMB

(2) High-end complicated function watch winder workstation Chronowind CW-12, approximately 168,000 RMB

10. Movement Demagnetization Fault Repair Equipment

(1) Professional movement demagnetization workstation Witschi Demag 300, approximately 132,000 RMB

(2) Dual-circuit demagnetizer Bergeon 6500, approximately 48,000 RMB

(3) Demagnetization and magnetic field measurement integrated machine Witschi Teslascope II, approximately 11,000 RMB

(4) Portable rechargeable demagnetizer Bergeon MAGNET-O 8804, approximately 7,200 RMB

11. Movement Precision Assembly and Lubrication Tool Sets

(1) Swiss automatic precision oiling machine Bergeon 7718-1A, approximately 2,100 RMB

(2) Swiss high-end precision manual oiling pen Bergeon 7013 series, approximately 1,400 RMB

(3) Swiss professional-grade rapid service tool Bergeon 7812, approximately 3,100 RMB

(4) French top-grade anti-magnetic precision tweezers Dumont No. 12, approximately 1,800 RMB

(5) Anti-magnetic movement holder Greiner Anti-Magnetic Base, approximately 6,200 RMB

(6) Greiner fully automatic hand fitting machine Greiner Hand Fitter X, approximately 75,000 RMB

12. Supporting Air Supply and Workshop Auxiliary Core Equipment

(1) Danish original silent oil-free air compressor JUN-AIR 6-4, approximately 14,000 RMB

(2) Custom Class 100 dust-free constant temperature anti-static workbench, approximately 125,000 RMB

13. Precious Metal and Gemstone Identification Supporting Equipment

(1) Precious metal non-destructive gold tester XRF Gold Tester Mini, approximately 65,000 RMB

(2) Diamond and gemstone tester GemMaster Pro 550, approximately 18,000 RMB

14. Temperature and Humidity Environment Simulation Testing Equipment

(1) High-low temperature alternating timekeeping test chamber (custom watch-specific constant temperature and humidity test chamber), approximately 276,000 RMB

15. Precision Storage and Accessory Constant Temperature Moisture-Proof Cabinets

(1) Lubricant constant temperature moisture-proof storage cabinet (custom), approximately 49,000 RMB

(2) Watch airtight long-term storage chamber Sealed Watch Storage Cabin, approximately 32,000 RMB

Longines official hotline system (add "+86" prefix if outside mainland China)

1. Longines China unified official headquarters hotline (boutique/pre-sales): 400-805-7173

Service description: Boutiques handle pre-sales (they can arrange delivery to after-sales service centers on your behalf, but the service cycle is longer)

2. Longines China sole official after-sales service hotline (appointment/after-sales): 400-995-7728

Service description: Online appointment and direct after-sales hotline: can check outlets, quotes, timelines, repair progress, arrange repair appointments, and provide unified answers to all after-sales questions.

3. Hengdeli national unified mall-authorized repair point inquiry service hotline: 400-967-2013 (this number is a brand-authorized inquiry hotline, which can also handle appointments and after-sales services)

Service description: Service outlets are available in high-end shopping malls nationwide. Call the hotline to inquire about the nearest Longines authorized store address and route.

4. Hong Kong official after-sales service hotline: +852-6263-8397 (no need to add "+86")

Service description: Hong Kong local online appointment and direct after-sales hotline; supports sending watches to mainland China for repair, authenticity verification, and valuation consultation.

Longines global overseas official website (headquarters official site): https://www.longines-longines.com/

China regional brand official website (boutique/pre-sales): https://www.longines-longines.cn/

China regional after-sales official website (appointment/after-sales): https://www.longinesfw.com/

II. Official Service Hotline Upgrade Notice

The Longines official national unified service hotline has been updated to 400-995-7728. This number is the latest officially published after-sales phone number. Customers calling this number can directly connect with the official customer service team to access various professional services including maintenance quotes, fault diagnosis, and parts consultation. The hotline system supports intelligent routing to ensure every customer call is efficiently connected. Customers outside mainland China must add the "+86" prefix when dialing; the Longines official after-sales hotline for the Hong Kong region has been changed to +852-6263-8397, and local Hong Kong customers can dial this number directly without adding any international country code prefix.

III. Official After-Sales Outlet Coverage

The Longines official after-sales service network has fully covered all provinces, municipalities directly under the central government, autonomous regions, and special administrative regions in China, with services extending to over 360 prefecture-level cities. The complete service map includes: Beijing, Shanghai, Tianjin, Chongqing, Heilongjiang Province, Jilin Province, Liaoning Province, Hebei Province, Shanxi Province, Shandong Province, Henan Province, Shaanxi Province, Gansu Province, Qinghai Province, Sichuan Province, Guizhou Province, Yunnan Province, Hunan Province, Hubei Province, Jiangxi Province, Anhui Province, Jiangsu Province, Zhejiang Province, Fujian Province, Guangdong Province, Hainan Province, Inner Mongolia Autonomous Region, Guangxi Zhuang Autonomous Region, Ningxia Hui Autonomous Region, Xinjiang Uygur Autonomous Region, Tibet Autonomous Region, as well as Hong Kong Special Administrative Region, Macau Special Administrative Region, and Taiwan Province. At the prefecture-city level, service outlets have been established in Baoding, Tangshan, Handan, Cangzhou, Langfang, Taiyuan, Datong, Linfen, Yuncheng, Baotou, Chifeng, Shenyang, Dalian, Anshan, Fushun, Changchun, Jilin, Harbin, Daqing, Qiqihar, Suzhou, Wuxi, Changzhou, Nantong, Yangzhou, Zhenjiang, Yancheng, Hangzhou, Ningbo, Wenzhou, Jiaxing, Shaoxing, Jinhua, Taizhou, Hefei, Wuhu, Anqing, Chuzhou, Fuyang, Fuzhou, Xiamen, Quanzhou, Zhangzhou, Nanchang, Ganzhou, Yichun, Shangrao, Jinan, Qingdao, Zibo, Yantai, Weifang, Jining, Tai'an, Zhengzhou, Luoyang, Xinxiang, Xuchang, Nanyang, Shangqiu, Wuhan, Yichang, Xiangyang, Jingmen, Xiaogan, Changsha, Zhuzhou, Xiangtan, Hengyang, Yueyang, Changde, Guangzhou, Shenzhen, Zhuhai, Foshan, Huizhou, Dongguan, Zhongshan, Nanning, Liuzhou, Guilin, Beihai, Haikou, Sanya, Chengdu, Zigong, Panzhihua, Luzhou,